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Glossary

Plain-language definitions of the key telematics, fleet tracking, compliance and logistics terms — applied to real fleet management.

Electric Vehicles

Battery State of Health (SoH)

State of Health (SoH) is the indicator of an EV battery's condition: remaining capacity versus new. What it is and why it matters for fleets.

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Compliance

Cabotage

Cabotage is domestic transport carried out in an EU country by a non-resident carrier. What it is, the limits, and why it matters for fleet compliance.

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Telematics

CAN bus

The CAN bus is the internal network a vehicle's control units use to communicate. What it is, how it works and why it matters for fleet telematics.

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Cloud OEM

Cloud OEM

Cloud OEM is the mode where telematics data comes straight from the vehicle manufacturer over the cloud, with no aftermarket hardware to install.

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Pharmaceutical

Cold chain

The cold chain is the temperature-controlled handling of a product across the whole supply chain. What it is, why it matters in pharma and how it's monitored.

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Cloud OEM

Connected vehicle

A connected vehicle has built-in connectivity that lets it exchange data in real time with the outside world. What it is and why it matters for fleets.

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KPI

Cost per kilometre (CPK)

Cost per kilometre (CPK) is a vehicle's total running cost divided by the kilometres driven. What it is, what it includes and why it's a key fleet KPI.

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Pharmaceutical

DIF (pharmaceutical intermediate distribution)

DIF is the Italian intermediate distribution of medicines: wholesalers that supply pharmacies between manufacturer and point of sale. What it is.

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KPI

Digital Proof of Delivery

Digital Proof of Delivery (POD) is the electronic proof that a delivery happened: signature, photo and data captured via app. What it is and its benefits.

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Compliance

Driving and rest times

Driving and rest times are the EU limits on how long a driver may drive and when they must stop. What they are, in brief, and how they're recorded.

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Sustainability

Eco-driving

Eco-driving is a driving style that cuts fuel and emissions: smooth acceleration, anticipation, less idling. What it is and how much fleets save.

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Telematics

Embedded vs aftermarket telematics

Embedded telematics (factory-fitted) vs aftermarket (a device added later): what changes, the pros and cons for fleet management.

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Routing

Estimated Time of Arrival (ETA)

ETA (Estimated Time of Arrival) is the predicted time a vehicle or delivery will reach its destination. What it is, how it's calculated and why it matters.

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Compliance

EU Data Act

The EU Data Act (Reg. 2023/2854) gives the vehicle owner the right to access the data it generates and share it with third parties. What it is, in brief.

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Compliance

EU ETS2

EU ETS2 is the new EU emissions trading system for transport and building fuels. What it is and why it will push up the cost of diesel.

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Compliance

EU Mobility Package

The EU Mobility Package is the set of European rules on road transport, driving times, posting and cabotage. What it is and what changes for fleets.

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Telematics

Fleet tracking (GPS)

Fleet tracking is the real-time monitoring of a fleet's vehicle locations and data using GPS and telematics. What it is and how it works.

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KPI

Fleet utilization rate

Fleet utilization rate measures how much vehicles are actually used versus their availability. What it is and why it's a key fleet KPI.

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Telematics

Geofencing

Geofencing means drawing virtual boundaries on a map that trigger alerts when a vehicle enters or leaves an area. What it is and what it's used for.

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Pharmaceutical

Good Distribution Practice (GDP)

GDP (Good Distribution Practice) are the EU guidelines on the correct distribution of medicines: storage, transport, traceability. What they are.

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Cloud OEM

Hardware-free fleet tracking

Hardware-free fleet tracking means monitoring vehicles in real time with no device installed: the data comes straight from the manufacturer over the cloud.

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KPI

Idle time

Idle time is how long a vehicle keeps its engine running while stationary, without moving. What it is, what it costs and how to reduce it in a fleet.

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Routing

Last-mile logistics

Last-mile logistics is the final stage of delivery, from depot to customer. What it is, why it's the most expensive and how to optimize it.

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Compliance

Low-emission zone (LEZ / ZTL)

A LEZ limits urban access by vehicle emissions class; a ZTL limits it by time and category. What they are and why they matter for urban deliveries.

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Pharmaceutical

Mean Kinetic Temperature (MKT)

Mean Kinetic Temperature (MKT) is a single temperature that summarises a product's cumulative thermal stress over time. What it is and what it's for.

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Telematics

OBD-II

OBD-II is the standard vehicle diagnostic port, also used as the data access point for aftermarket telematics devices. What it is and how it works.

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Cloud OEM

OEM telematics

OEM telematics is the telematics system built into the vehicle at the factory by the manufacturer — no aftermarket device. What it is and how fleets use it.

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Telematics

Predictive maintenance

Predictive maintenance uses vehicle data to predict failures before they happen. What it is and how it differs from preventive and corrective maintenance.

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Routing

Reverse logistics

Reverse logistics is the flow of goods moving back up the supply chain: returns, packaging, refurbishment. What it is and why it matters for costs.

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Routing

Route optimization

Route optimization is calculating the most efficient routes for a fleet given constraints and goals. What it is, how it works and what it enables.

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Compliance

Smart tachograph G2V2

The smart tachograph G2V2 is the second version of the second-generation digital tachograph, with GNSS border-crossing recording. What it is, in brief.

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Compliance

Tachograph card

The tachograph card is the smart card that identifies the driver in the tachograph and records their activity. What it is, the types, and what it's for.

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Telematics

Telematics

Telematics is the technology that collects a vehicle's data — location, fuel use, diagnostics — and sends it remotely to a platform for analysis.

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Cloud OEM

Telematics Control Unit (TCU)

The TCU (Telematics Control Unit) is the module that manages a vehicle's connectivity, collecting and transmitting telematics data. What it is and how it works.

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Pharmaceutical

Temperature excursion

A temperature excursion is a deviation of temperature outside a product's allowed range. What it is, why it matters in pharma and how it's managed.

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KPI

Total Cost of Ownership (TCO)

TCO (Total Cost of Ownership) is the sum of all of a vehicle's costs across its life cycle, not just the purchase price. What it is and what it includes.

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Cloud OEM

VIN (Vehicle Identification Number)

The VIN is the unique 17-character code that identifies a vehicle. What it is, where to find it, and why the VIN alone activates Cloud OEM tracking.

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Routing

VRP (Vehicle Routing Problem)

The VRP (Vehicle Routing Problem) is the optimization problem of assigning and ordering a fleet's stops at minimum cost. What it is and why it's hard.

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